our commitment  means your success

About our CEO
Lena Jackson is a Certified Professional Resume Writer (CPRW), a seasoned Job Search Strategist and Career Coach with over a decade’s worth of human resources, vocational planning and career development experience. She has helped THOUSANDS of people through personalized resume writing, career coaching and job search training services. She strives to help each client quickly get unstuck in their careers and find new jobs, FASTER!

Prior to founding The Resume Fix in 2011, Lena spent 20+ years in corporate America, serving in various leadership capacities, continuously working her way up the ladder to better serve her employees and clients alike. She has hired, trained and developed staff across numerous industries and is passionate about helping people find jobs that are aligned with their aspirations and dreams.
 
Lena is committed to helping her clients navigate their job search journeys by way of custom resume writing and career coaching services where she provides expert advice that takes each client to the next level. She’d love to help you too!
 
Credentials:
Certified Professional Resume Writer (CPRW) 
Certified Professional Career Coach (CPCC)
​Human Resources Certification, Catapult Employers Association
Member, Professional Association of Resume Writers & Career Coaches (PARW/CC)
Member, Society of Elite Resume Writers
Member, Society for Human Resource Management (SHRM)
Bachelor of Arts in Organizational Behavior & Communications, New York University
Master of Business Administration (MBA), University of Maryland
Master of Science in Information Technology, University of Maryland
Former hiring manager and human resources professional

Media Mentions:
Discover a trusted voice in the career development industry! Our owner, Lena Jackson is a renowned expert in resume writing, career coaching, and job search support, and is available for media appearances and public relations opportunities. With a wealth of experience and a passion for empowering individuals to excel in their professional journeys, she brings a fresh perspective on all things career-related. Whether you're looking for insights, expert commentary, or engaging content, Lena is eager to contribute to your media initiatives and captivate your audience. Send all inquiries to:  [email protected]/ 

WDQS Blaze Radio: (Airs Sept 2023)
AP News:  https://apnews.com/article/united-states-north-carolina-60a802926b31656a67644620f5dff42d 
Darik News – North Carolina:  https://darik.news/northcarolina/resume-fixs-lena-jackson-to-be-featured-on-close-up-radio/677705.html 
EIN News Desk:  https://www.einnews.com/amp/pr_news/587844546/lena-jackson-of-the-resume-fix-to-be-featured-on-close-up-radio 
CloseUp Radio:  https://www.blogtalkradio.com/closeupradio/2022/08/30/close-up-radio-to-highlight-lena-jackson-of-the-resume-fix
Green.org:  https://green.org/2021/12/27/improveclimatechange/
Voyage Raleigh Magazine: https://voyageraleigh.com/interview/community-highlights-meet-lena-jackson-of-the-resume-fix/

meet  our  operations  team

"Great things in business are never done by one person; they're done by a team of people." – Steve Jobs

Maria T., MS
BUSINESS DEVELOPMENT MANAGER
Maria is an innovative and accomplished professional with a robust background in sales, business development, and management. Maria is regarded for her strategic approach to developing processes and prowess in organizational leadership. Her career spans a spectrum of roles where she has demonstrated additional talents in account management, customer service, and process optimization. She has a proven record of boosting performance and client satisfaction across various organizations. Outside of work Maria is also a self-taught abstract expressionist artist and actively contributes to her community through volunteer work at Dress for Success in support of women’s career development. Her multifaceted expertise and dynamic leadership style are invaluable assets to our organization as she spearheads operational initiatives with finesse and a commitment to excellence. 

Hafesah ("Haf") A.
OPERATIONS LEAD - SR. EDITOR
Crafting professional career documents, including resumes, biographies, cover letters, and LinkedIn profiles, is Hafe’s specialty and her passion lies in helping others succeed. Hafe is dedicated to creating documents that make our clients shine. With her, it's not just about writing resumes – it's about helping people tell their professional stories in the best possible way. Hafe's approach is all about tailoring each piece to highlight the unique strengths and experiences of our clients while making sure they meet the standards of Applicant Tracking Systems (ATS). She leverages her excellent writing, proofreading, copyediting, and knowledge of different writing styles to provide error-free documents. Recognized for her exceptional work ethic and dedication to client satisfaction, Hafe has received multiple accolades for her professionalism; she goes the extra mile to make sure our clients are happy and that their documents are spot on.

Mark M., CPRW
RESUME WRITER
Mark is a professional equipped with years of extensive resume writing experience. He takes pride in having helped job seekers succeed at acquiring their dream jobs. The resumes that he writes get noticed by hiring managers and recruiters. It’s that simple. Mark specializes in entry level applicants, sales & marketing and C-suite executives, having helped them to land employment at Fortune 500 firms. When Mark is not writing resumes he enjoys spending quality time with his family, is into mixed martial arts, and loves to run 5km when he can.

​Ali S., CPRW
RESUME WRITER
​Ali is a professional resume strategist with a passion for helping individuals tell their unique career stories in a most compelling way and with top notch career documents exclusively crafted for each client being served. With a Master’s degree in English Language and Literature, and 3+ years of resume writing experience, he knows his way around words and creates resumes that quickly catch hiring managers’ attention to unlock new career opportunities for our clients. Ali has 3,000+ career documents written to his credit across his entire career, with a 100% client satisfaction rate. He knows how to capture and present each clients’ best experiences, accomplishments, and skills on a resume. Ali is currently enrolled in an MBA program to further polish his skills and gain insights into the field of Human Resources.

Adeel N., MS, CPRW
RESUME WRITER
A voracious reader and classically trained writer, Adeel holds his Masters in Computer Science from Lahore University of Management Sciences. Adeel has worked with clients ranging from entry-level grads seeking their first professional role to C-level executives pursuing their next challenge. His clients include a broad range of industry backgrounds, including data analytics, information technology, project management, digital marketing, sales, finance, HR and other professions. With 6+ years of experience, he has written countless resumes for our clients. He knows exactly how to write an amazing resume that will catch the attention of hiring managers. With Adeel on the team, you can rest assured that you’ll receive a top-notch resume.

meet  our  coaching  team

Brian E., ACC, B.Comm., B.Ed.
CAREER COACH
​Brian is a dedicated Coach and is an Associate Certified Coach (ACC) from the International Coaching Federation (ICF) and he holds certification from the Coaches Training Institute (CTI).  Brian has 20+ years experience providing career transition, career management and leadership coaching services to clients working in corporations, small and medium-sized businesses, government, and academic organizations.   Throughout his career, Brian has coached clients who have worked in many different industries and brings a wealth of knowledge to The Resume Fix team.

Kasia Wood
CAREER COACH
​With over 15 years of leadership experience, Kasia empowers individuals to thrive professionally. She holds certifications in health and life coaching from the Health Coach Institute, specializing in well-being, habit change, career clarity, and thriving at work and at home. Kasia's career spans retail, brand marketing, and technology consulting, where she has worked with a diverse array of clients in both large organizations and technology startups. She uses an empathetic, playful, and insightful approach to coaching, helping clients sharpen their focus, boost creativity, and enhance performance. Her style is simple and achievable, incorporating mindfulness and habit change strategies to navigate transitions and challenges.

Lisa Ealy
CAREER COACH
​With over 20 years of experience, Lisa Ealy is a charismatic Career and Life Coach, speaker, and mentor who deposits words of encouragement and wisdom in the lives of individuals seeking clarity in their careers. Specifically, Lisa works closely with business executives on how to turn their dreams into goals that become plans to take action! Her goal is to provide guidance and job readiness to ensure each client served can transform and secure their dreams. She also specializes in mindset renewal and clarity, direction and delivery of practical guidance to ensure our clients thrive in their careers. Lisa has devoted her life to transforming the world by inspiring joy and passion into the lives of others while helping clients fulfill their life purpose.

Joseph Tannoury
CAREER COACH
​As a Career Coach, Joseph's specialty includes cultivating motivation, empathy, and a mindset centered on growth. He successfully guides individuals in the exploration of their own self-discovery. With over a decade’s worth of experience working in corporate multinational companies, Joseph understands first-hand what it takes to thrive in diverse business settings. As a coach, his goal is to help others develop the perspective and skills needed to achieve continuous growth and development in their careers. Joseph routinely helps others towards navigating tough situations in the workplace and creating the awareness needed to progress in the best way to serve a greater purpose. He is committed to providing support in creating self-awareness to drive meaningful change both in the careers and lives of our clients.

Lindsay Barnett
CAREER COACH
​Over the past 15+ years, Lindsay has dedicated her career to transforming workplace cultures, leaders, teams, and individuals. She holds certifications in Integral Coaching, including ICF ACC accreditation, 360 Coaching, and is an experienced facilitator with DiSC, Insights, MBTI/Myers-Briggs, and others. Lindsay is creative and pragmatic, knowing the little things have power to make a big difference. Known for her positivity and high-energy style, clients generally walk away from sessions with Lindsay feeling more resourced in mind, heart, and body.  Coaching clients appreciate the kind way Lindsay helps them challenge certain beliefs and patterns that may be holding them back from their desired goals and relationships.  She helps her clients see their strengths and gifts to bring forth with confidence and empowerment.  As a development expert, Lindsay also has a variety of tools to share with leaders for both their own use and to leverage with their team.

Rebecca Martin
CAREER COACH
Rebecca is an award-winning career coach with specialties in public speaking and communication coaching where she has guided industry leaders to strengthen their communication skills and influence by aligning their message with body language and vocal techniques for the last decade. She successfully leads teams at law firms, startups, and corporations through interactive workshops and group coaching programs. Rebecca has also worked as a professional actress, voice over artist, and director and is a visiting professor of practice at Middlebury College. Rebecca received her master's degree in acting from The National Theater Conservatory at the Denver Center for the Performing Arts and is a graduate of Middlebury College. Rebecca has also studied Psychodrama and Gestalt Therapy at Esalen Institute in Big Sur, California. 

Nikki Turner
CAREER COACH
Nikki Turner is a coach who helps leaders authentically navigate the dynamic and ever-changing demands of leadership, while honoring the humanity of both the leader and those around them. Believing that self-awareness and grounding are key to effective leadership, Nikki helps leaders deepen their awareness, identify current priorities, and establish boundaries to mitigate burnout risks and enhance overall fulfillment. Before embarking on her coaching career, Nikki led advocacy and community engagement in the K-12 sector and began her professional journey in the Equities Division at Goldman Sachs. She holds a BA in Psychology from Spelman College, an MBA from the Stanford Graduate School of Business, and an M.Ed. from the Broad Center (now Yale School of Management). Nikki received her International Coaching Federation (ICF) Certification from Blooming Willow, a healing-centered coaching program.