our commitment  means your success

About the Owner
Lena Jackson is a Certified Professional Resume Writer (CPRW), a seasoned Job Search Strategist and Career Coach with over a decade’s worth of human resources, vocational planning and career development experience. She has helped THOUSANDS of people through personalized resume writing, career coaching and job search training services. She strives to help each client quickly get unstuck in their careers and find new jobs, FASTER!

Prior to founding The Resume Fix in 2011, Lena spent 15+ years in corporate America, serving in various leadership capacities, continuously working her way up the ladder to better serve her employees and clients alike. She has hired, trained and developed staff across numerous industries and is passionate about helping people find jobs that are aligned with their aspirations and dreams.
 
Lena is committed to helping her clients navigate their job search journeys by way of custom resume writing and career coaching services where she provides expert advice that takes each client to the next level. She’d love to help you too!
 
Credentials:
Certified Professional Resume Writer (CPRW) – (recognized as 1 out of only 250 credentialed writers in the nation)
Member, Professional Association of Resume Writers & Career Coaches (PARW/CC)
Member, Society of Elite Resume Writers
Member, Society for Human Resource Management (SHRM)
Bachelors of Arts in Organizational Behavior & Communications, New York University
Masters of Business Administration (MBA), University of Maryland
Former hiring manager and human resources professional

Media Mentions:
Discover a trusted voice in the career development industry! Our owner, Lena Jackson is a renowned expert in resume writing, career coaching, and job search support, and is available for media appearances and public relations opportunities. With a wealth of experience and a passion for empowering individuals to excel in their professional journeys, she brings a fresh perspective on all things career-related. Whether you're looking for insights, expert commentary, or engaging content, Lena is eager to contribute to your media initiatives and captivate your audience. Send all inquiries to:  info@theresumefix.com/ 

WDQS Blaze Radio: (Airs Sept 2023)
AP News:  https://apnews.com/article/united-states-north-carolina-60a802926b31656a67644620f5dff42d 
Darik News – North Carolina:  https://darik.news/northcarolina/resume-fixs-lena-jackson-to-be-featured-on-close-up-radio/677705.html 
EIN News Desk:  https://www.einnews.com/amp/pr_news/587844546/lena-jackson-of-the-resume-fix-to-be-featured-on-close-up-radio 
CloseUp Radio:  https://www.blogtalkradio.com/closeupradio/2022/08/30/close-up-radio-to-highlight-lena-jackson-of-the-resume-fix
Green.org:  https://green.org/2021/12/27/improveclimatechange/
Voyage Raleigh Magazine: https://voyageraleigh.com/interview/community-highlights-meet-lena-jackson-of-the-resume-fix/

Almas K.
OFFICE MANAGER
With a positive attitude and a commitment to excellence, Almas creates a stress-free work environment here at The Resume Fix, allowing us all to run a successful business while she takes over our office, administrative, and back end duties. She is highly trusted, reliable and completes all responsibilities to the highest standards. Almas' exceptional organizational abilities, attention to detail, and ability to multitask have made her a valuable asset to our ompany. Almas is known for managing schedules, coordinating meetings, and ensuring smooth business operations with ease. Almas is committed to staying current with the latest technologies and industry trends to best serve our clients' needs.  

Brian E., ACC, B.Comm., B.Ed.
CAREER COACH
​Brian is a dedicated Coach and is an Associate Certified Coach (ACC) from the International Coaching Federation (ICF) and he holds certification from the Coaches Training Institute (CTI).  Brian has 20+ years experience providing career transition, career management and leadership coaching services to clients working in corporations, small and medium-sized businesses, government, and academic organizations.   Throughout his career, Brian has coached clients who have worked in many different industries and brings a wealth of knowledge to The Resume Fix team.

Syed Z.
PROJECT MANAGER
Syed is a seasoned Project Manager with vast experience in leading projects from inception to completion for various industries, including healthcare, litigation, and technology, and has managed projects of varying sizes and complexity. He has a proven track record of building and leading high-performing teams, establishing set goals and expectations, and facilitating collaboration between team members and stakeholders. In addition to his technical skills, Syed is also a strategic thinker who can identify potential risks and develop mitigation strategies to ensure each project's success. He is adept at managing project budgets, timelines, and resources, and has a keen eye for detail to ensure all deliverables meet the highest quality standards.  In his spare time, he enjoys playing soccer and volunteers in various animal shelters for the welfare of abandoned animals and pets.

Mark M., CPRW
CERTIFIED PROFESSIONAL RESUME WRITER
Mark is a professional equipped with years of extensive resume writing experience. He takes pride in having helped job seekers succeed at acquiring their dream jobs. The resumes that he writes get noticed by hiring managers and recruiters. It’s that simple. Mark specializes in entry level applicants, sales & marketing and C-suite executives, having helped them to land employment at Fortune 500 firms. When Mark is not writing resumes he enjoys spending quality time with his family, is into mixed martial arts, and loves to run 5km when he can.

Batool Z., CPRW
CERTIFIED PROFESSIONAL RESUME WRITER
Batool is a sought-after certified professional resume writer with a successful track record of supporting our clients in hitting the bull’s eye! She has a Master of Science degree in Management with an everlasting love for human resources. She has mastered her resume writing skills to support jobseekers in achieving all of their career objectives. She has helped many professionals move away from the anxiety they were experiencing due to not getting any calls for interview, to acheiving renewed hope in not only getting calls but securing the job they loved! Batool is also a member of PARWCC, CDI, SERW, and NRWA.

Ali S., CPRW
CERTIFIED PROFESSIONAL RESUME WRITER
​Ali is a professional resume strategist with a passion for helping individuals tell their unique career stories in a most compelling way and with top notch career documents exclusively crafted for each client being served. With a Master’s degree in English Language and Literature, and 3+ years of resume writing experience, he knows his way around words and creates resumes that quickly catch hiring managers’ attention to unlock new career opportunities for our clients. Ali has 3,000+ career documents written to his credit across his entire career, with a 100% client satisfaction rate. He knows how to capture and present each clients’ best experiences, accomplishments, and skills on a resume. Ali is currently enrolled in an MBA program to further polish his skills and gain insights into the field of Human Resources.