our commitment  means your success

About the Owner
Lena Jackson is a Certified Professional Resume Writer (CPRW), a seasoned Job Search Strategist and Career Coach with over a decade’s worth of human resources, vocational planning and career development experience. She has helped THOUSANDS of people through personalized resume writing, career coaching and job search training services. She strives to help each client quickly get unstuck in their careers and find new jobs, FASTER!

Prior to founding The Resume Fix in 2011, Lena spent 15+ years in corporate America, serving in various leadership capacities, continuously working her way up the ladder to better serve her employees and clients alike. She has hired, trained and developed staff across numerous industries and is passionate about helping people find jobs that are aligned with their aspirations and dreams.
 
Lena is committed to helping her clients navigate their job search journeys by way of custom resume writing and career coaching services where she provides expert advice that takes each client to the next level. She’d love to help you too!
 
Credentials:
Certified Professional Resume Writer (CPRW) – (recognized as 1 out of only 250 credentialed writers in the nation)
Member, Professional Association of Resume Writers & Career Coaches (PARW/CC)
Member, Society of Elite Resume Writers
Member, Society for Human Resource Management (SHRM)
Bachelors of Arts in Organizational Behavior & Communications, New York University
Masters of Business Administration (MBA), University of Maryland
Former hiring manager and human resources professional

Almas K.
OFFICE MANAGER
With a positive attitude and a commitment to excellence, Almas creates a stress-free work environment for The Resume Fix, allowing us all to run a successful business while she takes over our office, administrative, and project management duties. She is highly trusted, reliable and completes all responsibilities to the highest standards. Almas' exceptional organizational abilities, attention to detail, and ability to multitask have made her a valuable asset to our ompany. Almas is known for managing schedules, coordinating meetings, and ensuring smooth business operations with ease. Almas is committed to staying current with the latest technologies and industry trends to best serve our clients' needs.  

Brian E., ACC, B.Comm., B.Ed.
CAREER COACH
​Brian is a dedicated Coach and is an Associate Certified Coach (ACC) from the International Coaching Federation (ICF) and he holds certification from the Coaches Training Institute (CTI).  Brian has 20+ years experience providing career transition, career management and leadership coaching services to clients working in corporations, small and medium-sized businesses, government, and academic organizations.   Throughout his career, Brian has coached clients who have worked in many different industries and brings a wealth of knowledge to The Resume Fix team.

Mark M., CPRW
CERTIFIED PROFESSIONAL RESUME WRITER
Mark is a professional equipped with years of extensive resume writing experience. He takes pride in having helped job seekers succeed at acquiring their dream jobs. The resumes that he writes get noticed by hiring managers and recruiters. It’s that simple. Mark specializes in entry level applicants, sales & marketing and C-suite executives, having helped them to land employment at Fortune 500 firms.

Batool Z., CPRW
CERTIFIED PROFESSIONAL RESUME WRITER
Batool is a sought-after certified professional resume writer with a successful track record of supporting our clients in hitting the bull’s eye! She has a Master of Science degree in Management with an everlasting love for human resources. She has mastered her resume writing skills to support jobseekers in achieving all of their career objectives. She has helped many professionals move away from the anxiety they were experiencing due to not getting any calls for interview, to acheiving renewed hope in not only getting calls but securing the job they loved! Batool is also a member of PARWCC, CDI, SERW, and NRWA.